Privacy Policy

1. Introduction

HKL Automotive ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hklauto.com and interact with our services.

This policy complies with the UAE Personal Data Protection Law (PDPL) Federal Decree-Law No. 45 of 2021 and other applicable data protection regulations.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or request a quote
• Subscribe to our newsletter or communications
• Contact us via email or phone
• Engage with our customer service

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and geographical location
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website
• Device identifiers and mobile network information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer service
• To process and fulfill your requests for quotes or information
• To communicate with you about our products and services
• To improve our website and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to the processing of your information
• Request restriction of processing
• Data portability (where applicable)

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. International Transfers

If we transfer your personal information outside the UAE, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: